REPAIR TICKET DOCUMENTATION
REPAIR TICKET DOCUMENTATION The repair ticket helps SwiftFix Copier Repair track service completion so SwiftFix technicians can close out work orders. A completed repair ticket must be submitted for each service visit completed. The following steps must be completed for each repair ticket: Write the work order number in the upper left-hand corner. Write the equipment ID for the copier being serviced. Note the date and time of the visit, along with the technician ID and initials. Log all replacement part numbers if any parts were swapped out during the visit. If you service multiple copiers at one site, list the additional unit numbers on the back of the form. In case of a severe malfunction, incomplete repair, or equipment beyond repair, call your team lead to receive a case number. Record this number on the ticket. Before leaving the site, have the copier’s owner or a representative sign and date the ticket to confirm the visit was completed. Question 1 of 15 Question You are a t...